Inspiration By ProMark Support

1. Membership Login

Fill up 12-digits membership number and your password, then click "Login" button to open the App.

2. Forgot Password

Fill up 12-digits membership number and registered email address used during sign up, then click "Send" button to submit. An email with membership account details will be sent to your registered email address.

3. Sign Up

This section is to create password to access into the application using valid membership number and email address that are registered with our database. Member only can register once.

4. News & Promos Section

General news or promotions from the hotel (e.g. upcoming event, promotion...) can be viewed in this menu. Member may also receive push notification for new incoming news and promotions.

5. My Benefits

Contains the list of vouchers or certificates available to be used or redeemed (once redeemed, App will show the voucher inside 'Used' sub menu). Also contains the list of Ongoing Benefits for the member.

6. Bonus Extras

Contain list of additional member vouchers or certificates, available to be used or redeemed (once redeemed, App will show the voucher inside 'Used' sub menu).

7. My Visits

History of members hotel visits (e.g. room, restaurant or other hotel facility).

8. My Profile

Memberís information (e.g. name, membership number, membership validity etc.).

9. Contact us

Contact portal for any member enquiry.

For any other assistance, please kindly send email to promarkapp@promarkstrategies.com.